Privacy Policy

GAIVOTA DISCIPLINADA, UNIPESSOAL, LDA, with tax ID (NIPC) 518 757 153, acts in respect of data subjects’ rights and in accordance with the Portuguese Data Protection Act (Lei 58/2019 of 8 August) and the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679). Any personal data we request from you will be processed in accordance with this privacy policy.

1. Data controller

GAIVOTA DISCIPLINADA, UNIPESSOAL, LDA (NIPC 518 757 153), trading as BuggIN Madeira, is the data controller for the personal data of users of the website bugginmadeira.com and of our buggy tour booking services.

2. Information we collect

We may collect personal information that you provide to us directly, such as:

• Full name
• Email address
• Phone number
• Payment details (when applicable)
• Billing or shipping address (when applicable)
• Any other information you voluntarily submit when making a booking or inquiry

We also collect certain non-personal information automatically, including:

• IP address
• Browser type
• Device information
• Website usage data (e.g. pages visited, time spent, referral sources)

For more details on cookies and similar technologies, see our Cookie Policy.

3. How we use your information

We use the information collected for the following purposes:

• To process bookings and payments
• To provide customer support
• To improve our website and services
• To send promotional emails (only if you have given consent)
• To comply with legal obligations

4. Sharing of information

We do not sell, trade, or rent your personal information. We may share information with third parties in the following circumstances:

• Service providers (e.g. payment processors, booking systems) to facilitate transactions
• Legal requirements, when disclosure is necessary to comply with laws or regulations
• Business transfers, if our company is merged, sold, or involved in corporate restructuring

Such third parties are bound by confidentiality and data protection obligations.

5. Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage cookie preferences in your browser settings. See our Cookie Policy.

6. Data security

We implement security measures to protect your personal information. However, no data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data retention

We keep personal data only for as long as necessary for the purposes stated or as required by law. Booking data is retained for the period needed to manage the commercial relationship and legal and tax obligations.

8. Your rights

Under the GDPR and Portuguese law, you have the right to access, rectify, erase, restrict processing, data portability, and to object. You may also lodge a complaint with a supervisory authority (in Portugal, the CNPD – www.cnpd.pt).

To exercise these rights or for any questions about this policy, contact us at info@bugginmadeira.com or via the contact details on our website.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing personal data.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

11. Contact us

For any questions about this Privacy Policy or the processing of your data, contact us at info@bugginmadeira.com or through the contact details published on the website.